Amends

After my last post, Hot Cup decided he would call HP since my 2 year extended warranty had a few weeks left on it. I hadn’t been excited about doing this myself because I wasn’t sure I’d be very good at telling them what was wrong. And also because after reading all those complaints online I wasn’t sure they’d fix what really needed fixing anyway.

But, Hot Cup called them, and although I think it was a little frustrating for him at times, he did get put through to some helpful people. We sent in my laptop and pretty soon we had it back. And it looks like they actually fixed what needed fixing! Theoretically. My warranty has now expired so I hope so.

I'm not so mad at them anymore.